How to be a Good Customer

Calling Home

(Photo credit: Lst1984)

One of the biggest frustrations for a direct sales consultant is dealing with customers or hostesses and not getting any resolution.  So here is what you can do to be a good customers or hostess.

Respond to Phone Calls – If your direct sales consultant contacts you, please return their calls.  They likely are not calling you just to chat as they have other people to be in touch with (and quite honestly, a lot of reps do not like making calls, so it’s hard work for them to do!).  Chances are they will leave a message if at all possible to tell you why they are calling – so please return their call with the information they have asked of you.

Respond to Emails – Just like the phone, please respond to emails they send you.  The consultant may know that you prefer email or they may prefer email.   In a perfect world, they will call you but they may try email instead or especially if you do not return their phone calls.

Make a Decision – If you tell the direct sales consultant that you want to host a party, but when they call to schedule you, and you keep putting them on, please quit.  If you do not feel that you can host anymore due to changed circumstances, tell them this.  If you cannot host for a few months, please ask them to call you back in a few months time.   This should not be a problem for the consultant and they will appreciate you letting them know.

Fill out your Form – When you are placing an order at a party or outside of a party, please fill out the form completely.  This means item number, name of product and the price.  Sometimes people do not have the right number for the right product, and this can help clear up any confusion.

Enhanced by Zemanta

Leave a Reply