Monthly Archives: February 2015

Keeping in Touch With Your Customers Using Technology

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When you are involved in direct sales, keeping in touch with your customers is an excellent way to ensure that they will book parties with you and purchase your products on an ongoing basis. The Internet provides those who run direct sales businesses very simple and convenient ways to stay in touch with their client base. So just what are some ways that you can use the technology of the Internet to keep in touch with your customers?

Blogs

You can start a blog to keep in touch with your customers. A blog is basically an online journal and a great place to inform people of your business. With your blog, you can include informative articles relating to whatever product you maybe selling, keep your customers informed of product specials that both your company and you personally are offering and allow them to make comments about your posts should they have any questions. Blogger.com is a popular place for many to start blogs.

Forums

You could start your own online forum to communicate with your customers. It is really quite simple to start your own message board. You can start different forums to deal with customer questions on specific products, customer complaint issues, product specials and even a forum where you can chat with your customers about any topic.

Yahoo Discussion Group

Starting an email discussion group like the ones available through yahoo is yet another way that you can keep in touch with your customers. You can make your group available for discussion or use it to release a monthly or even weekly newsletter to inform your customers about your business.

Mailing List

Starting a mailing list is yet another way that you can use the Internet to keep your customers informed about the goings on of your business. Just make sure that before you start sending out information about your business to your mailing list that you pay close attention to what would be considered spamming.

These are just some of the great ideas for using technology to keep your customers informed about your business. Utilizing the convenience offered by these tools is a smart way to build up your business.

Effectively Using Social Media in Direct Sales

Social media is definitely one of the most powerful tools that a marketer has at their disposal, and an even better tool for direct sellers because like direct sales, start-up costs are either free or very minimal. Utilizing social media means that you have the ability to reach thousands or even millions of people at no cost. The problem is that 99% of the time, social media is being used inefficiently, and it just ends up being a waste of time.

geralt / Pixabay

So the question becomes: “How to use social media efficiently and effectively in direct sales?”

1)      Choosing the channels that are most effective for your product

One of the most common mistakes is the idea that more is always better. Many people in direct sales embrace this philosophy and think that if they scream their message through 10 social media channels instead of 1, that they will be 10 times more effective. The truth is that while using more channels isn’t always a bad thing, just using more channels for the sake of having more is definitely a bad thing.

Each social media channel has its own strengths and weaknesses, which will help you select the right social networks to use. For example, if it’s a product that you need to demonstrate or show a visual proof for (for example a guitar or instrument), then Youtube is going to be a great option. If it’s a product set like a clothing line that is constantly releasing new products, then something like Instagram is going to be a better fit.

So first, analyze the products you are selling and the market you are selling to and focus your time on the social channels that are going to produce the best results.

2)      Separate channels based on the messages you are sending

This is especially important for situations where you are trying to both sell products, and get people under you to sell products (so that you benefit from their sales as well). In situations like these, it’s important to realize that there are some people who might be interested in the products themselves but not selling, and others who might like to sell but have no desire to purchase the products.

To do this you need to split messages into separate channels based on what you are trying to accomplish. A lot people see their close friends as a pool of potential sales colleagues, so a channel like Facebook is probably better for recruiting efforts. This allows you to take channels like Twitter and Instagram that are less personal and really leverage those to make direct sales.

3)      Separate Your Personal Channels from your business channels

This is the single biggest mistake that direct sales professionals make. They spend time screaming on their social media channels about other companies, or idiot drivers they see on the road, or general bad experiences…and then they try to post about their products. There is absolutely nothing wrong with venting or posting personal feelings or experiences on social media, that’s one of the reasons it’s there. But if you want to be a highly effective direct sales professional, then every post, photo, video, etc. has got to be about building the brand in some way. There just isn’t room for personal posts mixed in with business posts. You will alienate people, lose followers and attention to the brand, and ultimately just waste your time.

These aren’t brilliant points that dive into the deepest depths of social media, or that will let you sell a million products this year just using these tips. However, these are mistakes that most people in direct sales make on a daily basis. If you can simply inject these 3 principles into your social media strategies, your direct sales business will definitely be more efficient and more effective than it is now.

Author Bio

Patrick King is a Search Engine Marketing Manager for Premier Laser Spa. In addition to that, he is a highly respected business consultant who works heavily with direct sales professionals in developing their start-ups and taking their companies to the next level.

Five Tips For Talking to Prospects in Person

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When you’re a part of an MLM business, you need PEOPLE to help your business grow. The only way to get these people is to make them as wildly interested in your business as you are. This requires talking to them in the right way. Following are five tips for talking to prospects in person and turning them into successful recruits:

1. Put yourself in the prospects’ shoes. See things the way he, or she does. Consider what you’re hearing about their finances and other important factors that will affect a successful recruit.

2. Identify with the prospects’ interests. Be ready to explain what your prospect will get out of joining your company. This is the bottom line for them. They’re not interested in being sold on a business opportunity.

3. Approach prospects the way YOU would like to be approached. Think back to the person that recruited YOU. He, or she, must have said SOMETHING right or you might have walked away without looking back. Remember that when approaching each new prospect to increase your chances of a successful recruit.

4. Ask the right questions. If you ask enough questions, the prospect will be doing the majority of the conversation. Listen to what he, or she, is saying to you because, in essence, you’re being told HOW to successfully recruit this prospect.

5. Look your prospects in the eyes. Looking them directly in the eyes gives a feeling of confidence and helps you appear sincere and honest about everything you’re saying.

Are Parties Necessary for Direct Sales Success?

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People who are considering a home based business in direct sales begin to think about companies that use party plans as a means to generate income. Party plans encourage prospective customers to host a party in order to earn free or discounted products. Are parties necessary if you want to work in direct sales?

Not all direct sales companies require their associates to conduct parties. In fact, some direct sales companies don’t require parties at all. You may want to look further into companies offering a different plan for marketing if you are not comfortable talking to crowds of people.

Melaleuca, Avon, and World Book, among others, do not require a party plan. So, are they necessary for success? Obviously, the answer is no. Even people that are associated with party plan companies can succeed by using other marketing plans. It happens every day, you just have to do some research and determine what the other options are.

Direct sales success really depends more on you than on the method of marketing the product to potential customers. If you don’t believe in the company and the product, it doesn’t matter what you do – you won’t be able to make your home business a success. Here are some ideas to help you succeed whether you’re using a party plan or not:

1. Familiarize yourself with the business manual you received in your start-up kit.
Make a list of questions you have and then contact your upline sponsor as soon as you can. Understanding what is expected of you, what you can and cannot do to market the product, and how the company will pay you will make all the difference in how you conduct your business.

2. Follow the instructions given to you during training.
Most likely you will be told to make a list of everyone you know. This will be your master list, the first people you will contact about your new business. If you don’t complete this task, you’re not going to do the rest. Swallow your pride and ask for your money back. This company is not for you.

3. Begin networking with other business owners.
Join the local Chamber of Commerce and get plugged into regular meetings. You must promote your business if it is to grow, and networking with other business people is a great way to let others know about your company.