When it comes to the phone, many of those in direct sales are afraid of it or do not want to go anywhere near it. But there really is no reason that a person needs to be afraid of the phone and there are actually ways that a person can prepare themselves and take that fear away.
Don’t forget your manners when you are making customer care calls. If you aren’t sure what you should or should not be doing, read this article as a bit of a refresher.
And if you get that dreaded voicemail, there is no reason for you to freeze up and hang up as quickly as possible. If you prepare in advance, it is easy to leave a good voicemail message that will get you a call back.
|Leave Voicemail that Gets Results|
|Creating a Good Voicemail Message|